Warranty

We are committed to creating high-quality, thoughtfully crafted jewelry designed to last. 
We stand behind the quality of our products and offer a one-year warranty from the date your order is delivered, covering defects in materials or workmanship. 

What our warranty covers 

Our warranty applies to manufacturing defects or issues related to the craftsmanship of the jewelry under normal wear. 

What our warranty does not cover 

This warranty does not cover: 

• Lost or stolen items 

• Normal wear and tear, including scratches, tarnishing, fading of metals or gemstones 

• Damage caused by improper care, accidents, excessive force, or misuse 

• Exposure to chemicals, water, perfumes, lotions, or cleaning agents 

• Any repairs, resizing, or modifications performed by a third party 

How to submit a warranty claim 

To submit a warranty claim, please contact us at (email) with: 

• Your order number (or gift recipient details, if applicable) 
• A brief description of the issue 
• Clear photos of the affected item 

Our team will review your request and respond with next steps. 

Important information 

By submitting a warranty claim, you acknowledge and agree to the following: 

• Return of the affected item 
If your warranty claim is approved, the item must be returned to us for inspection and quality assurance. 

• Replacement or store credit 
If the item is approved and available, a replacement of the same style will be provided. 
If the item is unavailable due to inventory limitations or discontinuation, a store credit equal to the original purchase price will be issued. 

• Warranty replacements do not extend or renew the original warranty period.