Payments
We offer a variety of secure payment options for your convenience.
Your payment method is charged at the time your order is placed, including for made-to-order items or items shipping at a later date. This ensures your order is confirmed and processed as quickly as possible.
Please note that once an order has been placed, we are unable to change the payment method or currency.
Accepted payment methods
Credit & Debit Cards
We accept Visa, Mastercard, and American Express.
If you have an account with us, your default billing information may appear at checkout. Otherwise, you can enter your payment details manually.
Please note that transactions may occasionally be declined by your bank based on their security policies.
PayPal
Select PayPal at checkout and log into your PayPal account to complete your purchase.
Once your order is confirmed, you will be redirected back to our website.
Buy Now, Pay Later (Klarna) (if enabled)
For eligible orders, Klarna allows you to split your purchase into interest-free installments, subject to Klarna’s approval and terms.
Your first payment is charged at the time the order is placed.
For questions regarding installment payments, please contact Klarna directly.
Gift Cards
You may use a gift card to pay for all or part of your order by entering the code at checkout.
• Gift cards are redeemable only in the currency they were issued in
• Gift cards are non-refundable and cannot be redeemed for cash
• Lost or stolen gift cards cannot be replaced
Any remaining balance must be paid using another accepted payment method.
Store Credit
Store credit is automatically applied at checkout when you are signed into your account.
• Store credit is issued in the original purchase currency
• Store credit does not expire
• Credits issued in different currencies must be used in separate orders
Refunds
Refunds are issued to the original form of payment only.
We are unable to refund to a different payment method.
Once your returned item is received and approved, please allow 10–15 business days for processing. You will receive a confirmation email once your refund has been issued.
Refund timelines by payment method
Credit & Debit Cards
Refunds typically appear within 5–10 business days, depending on your bank.
PayPal
Refunds are processed back to your PayPal account and may take 5–10 business days to appear, depending on your bank.
A Leliy gift certificate is a wonderful gift option for any occasion. The recipient can choose their own jewelry, apply the certificate, and complete the purchase with ease.
To redeem the certificate, the recipient simply needs to enter their unique code at checkout on the website.


